“Please accept our sincere thank you for the recent paver job done at this Association. While this job exceeded $100,000 in costs, the professionalism exhibited by your crew and the end product was well worth the value to the Association. On behalf of the Board of Directors and owners of Bxxxx Pxxx, we would be more than happy to recommend you to any future customers based on your professionalism and artistic craftsmanship. It has been a pleasure working with you.”
Association Management Company
“In 1999, my wife and I bought our “fixer upper” home and began the process of hiring various construction sub-contractors to help us bring to life our version of “home.” To that end, we have worked with many people in the construction trade in Naples, and we have frequently been disappointed with the results. Shoddy workmanship, cost overruns, delays, delays, delays. Impossible to reach laborers and foremen who ignore your phone calls when you need something …. you get the idea. Well, I am happy to say that my experience with Rock Solid Pavers was an absolute delight! That’s’ right, a delight. Your men presented a nice design, gave a reasonable cost quote, and then executed the construction of that design flawlessly. These guys are real professionals who know their jobs well. On time, on budget, as promised … in Southwest Florida … am I dreaming?
But I must say that the most pleasant part of the experience was dealing directly with Duane Houdasheldt. Where did you find this guy? He communicated with me every step of the way. I was never in doubt as to the next step of the process, and nothing that arose was ever a problem. All of those little “issues” that invariably present themselves during construction were anticipated, evaluated, and solved without the homeowner having to worry or waste mental energy wondering if Rock Solid Pavers would step up and handle it. Duane handled them all and should be commended!
Do you realize how much stress that relieves for the homeowner? In closing, let me say that in today’s world, we are often too quick to point out the shortcomings of others and rarely find the time to say “thank you for a job well done” when it is warranted. In this case, it certainly is. I will strongly recommend Rock Solid Pavers to anyone in need of your services, and I can’t speak highly enough of your lead man, Duane Houdasheldt. “
Thank you again.
“Attached is our check to pay for the work you did at our home in Pxxxxxx Pxxxxxxx. We have heard from a few neighbors that the work looks great. Thanks for getting the job done so quickly. We hope that you get a lot more work out of the Txxxxxx neighborhood.”
Carl & Adrianne E.